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Refund & Return Policy

Updated recently • Help Center Article

Refund & Return Policy

In certain cases where an order is deemed eligible for a refund following a review, the refunded amount will be made available within the buyer's MythrilVault Wallet.

Wallet balances can be used toward future purchases on the platform.


Refund Handling

  • Refunds are processed internally through the MythrilVault Wallet.
  • Wallet balances may be applied to other eligible orders.
  • Refund handling is subject to platform rules and review outcomes.

Refund Eligibility

Refunds are only issued when:

  • The issue is reported within the active warranty period
  • Platform rules have been followed
  • A dispute review confirms refund eligibility

Orders that are completed or whose warranty period has expired are generally considered final unless a serious platform policy violation is identified.


Important Notice

Refund methods and eligibility are determined by MythrilVault in order to ensure platform safety, fair trade, and protection against payment abuse.