Privacy Policy
Your privacy matters to us. This policy explains how Mythril Vault collects, uses, and protects your personal information.
Introduction
This Privacy Policy describes your rights and how Mythril Vault ("Mythril Vault," "we," or "us") collects, uses, stores, and shares your personal information ("Personal Information") when you access or use the website, platform, or services (collectively, the "Site").
It applies to all related applications, tools, and services where this policy is referenced. This policy does not cover third-party websites, services, or content not owned or controlled by Mythril Vault.
We may update this Privacy Policy from time to time; please check back periodically.
Scope and Consent
By using the Site, you acknowledge that you have read and accepted this Privacy Policy, the Terms of Service, and any other platform policies, and consent to the collection, storage, and use of your Personal Information as described herein.
Personal Information includes any data that can identify you, such as your name, email, account credentials, payment data, or IP address. Aggregated or anonymized data is not considered Personal Information.
Users under 18 (or the age of majority in their jurisdiction) may only use the Site with the explicit consent of a parent or legal guardian.
Collection of Personal Information
We may collect the following types of information:
3.1 — Account Information
- Name, username, date of birth, email, phone number
- Verification documents, account credentials, KYC/AML data
3.2 — Transaction and Payment Information
- Orders, sales, purchases, and crypto/fiat payment data
- Payment processor records (Stripe, crypto wallets)
- Disputes, refunds, and chargebacks
3.3 — Technical Information
- IP address, browser, operating system, device type
- Platform usage, pages visited, clicks, session duration
- Cookies, web beacons, and analytics
3.4 — Communications
- Customer support messages, emails, or chats
- Forum posts, reviews, and other content submitted by Users
3.5 — Third-Party Information
- Supplemental data from affiliates, payment providers, credit bureaus, or analytics services
Use of Personal Information
We use Personal Information to:
- Operate and maintain the Site
- Process payments securely and facilitate transactions
- Detect, prevent, and investigate fraud, abuse, or illegal activity
- Respond to User inquiries and provide customer support
- Communicate service updates, notifications, and platform changes
- Improve platform features, services, and content
- Comply with legal obligations and enforce Terms of Service
Sharing and Disclosure
We may share your Personal Information in limited circumstances:
- Service Providers: Payment processors, hosting providers, analytics, or security partners
- Legal Compliance: Law enforcement or government authorities as required by law
- Business Transfers: If we are acquired or merged
- Fraud or Security: To prevent, detect, or respond to fraud, abuse, or security incidents
We do not sell or rent your Personal Information to third parties for marketing purposes without your explicit consent.
Storage and Retention
| Data Type | Retention Period |
|---|---|
| Account information | Up to 5 years after last activity |
| Transaction records | Up to 10 years after completion |
| Customer support & correspondence | Up to 6 months |
| AML/KYC and legal compliance data | As required by law |
We may retain data longer if necessary to comply with legal obligations or protect our rights.
Cookies and Tracking
We use cookies, web beacons, and similar technologies to provide a better user experience, maintain sessions, and analyze Site usage.
Users can manage cookies through browser/device settings; however, some Site features may be limited if cookies are disabled.
Account Security
- You are responsible for maintaining the confidentiality of your account credentials.
- You are responsible for all activity under your account.
- Immediately notify us if your password is compromised.
Data Breach
In the event of a data breach affecting Personal Information, Mythril Vault will notify affected Users and relevant authorities within 72 hours.
User Rights
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete your Personal Information
- Object to or restrict certain processing
- Withdraw consent to marketing communications
- Request data portability
To exercise these rights, contact [Insert Email].
Minors
- Users under 18 may only access the Site with parental or guardian consent.
- Parents/guardians are responsible for monitoring their minor's activity on the platform.
International Data
By using the Site, you consent to transfer of your Personal Information across borders, including to the U.S., where data protection laws may differ from your jurisdiction.
Marketing
- We may contact Users for promotional or informational purposes if consented.
- You may opt-out of marketing communications at any time.
- Service-related messages (e.g., account notifications) are always delivered regardless of marketing preferences.
Updates
- This Privacy Policy may be updated periodically.
- The updated version is effective immediately upon posting.
- Continued use of the Site constitutes acceptance of the revised Privacy Policy.
Section 15 — Contact
Questions about this Privacy Policy may be directed to: