What Vault Shield Covers
Updated recently • Help Center Article
What Vault Shield Covers
Vault Shield covers:
- •Non-delivery within stated timeframes
- •Incorrect or invalid account details
- •Orders marked delivered incorrectly
- •Account recovered, reclaimed or locked by a previous owner during the warranty period
- •Account banned or restricted by the publisher during the warranty period, where the cause existed before delivery
- •Disputes raised within the warranty period
What Vault Shield Does NOT Cover
Vault Shield does not cover:
- •Issues reported after the warranty period expires
- •Bans or restrictions caused by the buyer's own conduct after delivery, including sharing credentials, use of cheats or third-party software, or breaching the publisher's terms
- •Failure to secure the account after handover (e.g. not changing password or enabling 2FA)
- •Actions taken outside the platform
Vault Shield Limitations
- •Coverage is time-limited
- •Buyers must act within the allowed timeframes
- •Sellers must comply with delivery requirements
- •Vault Shield cannot be extended or bypassed
Platform Safety & Fair Trade
Vault Shield exists to:
- •Protect platform integrity
- •Ensure fair trade for both parties
- •Reduce fraud and disputes
- •Maintain a transparent marketplace
Abuse of Vault Shield may result in enforcement action.
Important Notice
Vault Shield is MythrilVault's transaction protection system. MythrilVault reserves the right to make decisions regarding Vault Shield coverage based on the available evidence, platform records, and applicable policies.