User Feedback

User Feedback

User feedback helps maintain trust and transparency on MythrilVault.

It reflects genuine buyer experiences and plays a role in seller reputation and offer visibility.

⭐ Why Feedback Matters

Feedback is used to:

• •Evaluate seller reliability and professionalism
• •Help buyers make informed decisions
• •Improve overall marketplace quality

Consistently positive feedback strengthens long-term seller standing.

🗣 What Feedback Should Reflect

Valid feedback should relate directly to:

• •The specific order
• •Delivery accuracy and timeliness
• •Communication during the transaction
• •Overall experience tied to the listing

Feedback must be honest, relevant, and order-specific.

⚠️ Feedback Rules (Seller & Buyer)

• •Sellers may not request, pressure, or incentivize feedback
• •Buyers may not use feedback as leverage or threats
• •Feedback manipulation, coercion, or abuse is prohibited

Violations may result in moderation action.

🧹 When Feedback May Be Removed or Adjusted

MythrilVault may review and remove feedback if it meets any of the following conditions:

• •Blackmail or Coercion

Feedback used to demand refunds, discounts, or extra benefits

• •Feedback Bombing

Multiple negative feedback entries intended to harm a seller rather than reflect genuine experiences

• •Duplicate Feedback

Repeated or identical feedback left for the same issue or order

• •Unrelated Feedback

Feedback that does not relate to the order, listing, or seller performance

• •Mutual Agreement

Both buyer and seller confirm the issue was resolved and agree to remove or revise feedback

• •Policy Violations

Feedback containing threats, hate speech, false accusations, or prohibited content

• •System or Technical Errors

Feedback posted due to platform malfunction or misattribution

Each case is reviewed individually. Removal is not automatic and requires verification.

🔄 Disputes Related to Feedback

If feedback is disputed:

• •Sellers may request a review through support
• •Supporting context or communication may be required
• •Final decisions are made by the MythrilVault moderation team

Abusing the review process may lead to penalties.

💡 How Sellers Can Protect Their Feedback

• •Deliver exactly what is listed
• •Communicate clearly and professionally
• •Resolve issues early through platform chat
• •Avoid emotional or confrontational responses

Final Note

Feedback is meant to reflect real experiences — not to punish, pressure, or manipulate.

MythrilVault enforces feedback fairness to protect both buyers and sellers.